Oowhaa Mobility & Services Technologies Ltd. (“Oowhaa”, “we”, “our”) acts as a Data Controller under the Nigeria Data Protection Act (NDPA) and Nigeria Data Protection Regulation (NDPR). We only process personal and identity data when you provide explicit consent during account registration and role onboarding.
- Core Registration Profile: Full Name, Username, Email Address, Phone Number, Profile Picture photograph, encrypted Password hash, and optional Referral Code.
- Customer Onboarding Data: Selected verification ID type (NIN, Voter's Card, or International Passport), ID number, front and back document images, and saved Home, Work, and custom addresses.
- Driver Partner Onboarding Data: Primary ID (NIN, Voter's Card, or Passport + front/back files), compulsory Driver's License number, expiry date, and front/back files, residential/work addresses, vehicle specifications (or linked Service Partner Fleet ID), and three (3) guarantor records.
- Service Partner Onboarding Data: Selected verification ID (NIN, Passport, Driver's License, or Voter's Card + front/back files), Home/Work/Workshop addresses, selected service tracks (Repair, Logistics, Car Rental, Car Sale), and business trading details.
Front and back images of government-issued identification documents uploaded during Step 1 of Customer, Driver, or Services onboarding are transmitted over TLS 1.3 and stored in an isolated, AES-256 encrypted compliance vault.
These documents are used strictly to verify identity authenticity, prevent duplicate or fraudulent accounts, and comply with law enforcement and transport regulator mandates. They are never sold or exposed to unauthorized third parties.
For Driver Partners, we collect the Full Name, Email Address, Phone Number, and Passport Photograph of three (3) guarantors. Oowhaa contacts guarantors solely to confirm their willingness to stand as character and fleet-security references for the Driver Partner, or in the event of an unresolved safety, vehicle theft, or indemnity incident.
During Step 2 of onboarding, you may add multiple addresses labeled Home, Work, or Other. Customers use these for one-tap ride booking; Drivers and Service Partners use them for dispatch zone matching and workshop/showroom verification.
While a ride or logistics delivery is active, Oowhaa collects real-time GPS coordinates, speed, and route telemetry to power live ETA tracking, upfront fare accuracy, and emergency SOS response.
We share limited data only when necessary to fulfill a service:
- Between Riders & Drivers: First name, profile photo, pickup/drop-off point, star rating, and vehicle plate/model details during an active trip.
- Between Drivers & Service Fleet Owners: When a Driver links an existing Service Partner Vehicle ID (such as
OOW-VEH-204), the Fleet Partner can view the assigned driver's verification status and trip utilization for that vehicle. - Identity & Payment Partners: Accredited NIMC/FRSC verification gateways and PCI-DSS compliant payment processors for wallet funding and daily driver cashouts.
You have the right to request access to your personal data, rectify inaccurate addresses or documents, revoke active device sessions, or request account deletion (subject to statutory tax, financial, and safety record retention periods).
To exercise your data rights or contact our Data Protection Officer (DPO), email dpo@oowhaa.com or review our Cookie Policy.